At Minus110, all orders are made to order and fulfilled through our production and fulfillment partner.
Orders typically take 2–3 business days to be produced and prepared for shipment (business days are Monday through Friday, excluding U.S. federal holidays). Production time is separate from transit time.
Once your order has been fulfilled, you will receive a shipping confirmation email with tracking information when available.
Estimated delivery times depend on your destination and the products in your order.
Standard shipping typically takes approximately 5–7 business days after fulfillment.
This means the total estimated time from placing your order to delivery is generally 7–10 business days.
Standard international shipping typically takes approximately 5–20 business days after fulfillment, depending on the destination.
International orders may therefore take approximately 7–25 business days from the date of purchase.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, weather, holidays, or other circumstances outside our control.
Shipping costs are calculated based on the products in your order and the delivery destination, and are displayed at checkout before you pay.
Shipping rates may vary depending on the product, order size, destination, and shipping method selected.
Once your order has shipped, tracking information will be provided by email when available. Please allow some time for tracking information to update after your order ships, carriers do not always scan packages right away.
Because our products are made to order, items in the same order may occasionally be produced or shipped separately. In such cases, you may receive multiple packages and separate tracking information, at no extra cost to you.
International customers are responsible for any customs duties, import taxes, or other fees charged by the destination country. Minus110 does not control these charges, and they are not included in the product or shipping price unless explicitly stated at checkout.
If your order arrives damaged or defective, see our Refund Policy (https://shopminus110.com/policies/refund-policy) for how to request a return or exchange.
If your order appears to be delayed or has not arrived within the expected delivery window, contact us at info@shopminus110.com with your order number and shipping address so we can look into it.
If your package is marked as delivered but you cannot locate it, please first check with your household, neighbors, and the carrier. Contact us at info@shopminus110.com if you still need assistance.
Please double check your shipping address at checkout. Minus110 is not responsible for orders delayed or misdelivered due to an incorrect or incomplete address provided at checkout. If you notice an error shortly after placing your order, contact us at info@shopminus110.com as soon as possible, we may be able to correct it before production begins.
If you have questions about shipping or your order, contact us at info@shopminus110.com.