Refund policy

Last updated: August 10, 2026

Returns & Exchanges

We want you to love what you ordered. Here's how returns and exchanges work at Minus110.

Returns
We accept returns only for items that arrive defective. If your order qualifies, email us at info@shopminus110.com within 7 days of delivery with your order number and photos of the issue.

Exchanges

Want a different size, color, or item instead? We accept exchanges for any product within 7 days of delivery. No defect required.

Before You Ship Anything Back

Email info@shopminus110.com before sending anything back. We'll confirm your return or exchange and walk you through next steps. Items shipped back without prior email notification may not be accepted.

Where to Send Returns & Exchanges

Minus110 Returns
167 Arklow Ave
Jupiter, FL 33458

Shipping Costs

Return shipping is the customer's responsibility.

Refunds

Approved defective-item returns are refunded to your original payment method once we receive and inspect the item.